If you need to make a claim on your Motor Policy:(24/7 – 365 days a year)

0333 332 7750 – OPTION 2, OPTION 2

More information about our Claims Management Service

By far the most important decision any broker must make, is how they go about providing a first-class service in the event of a claim. Policywave have spent time with partners working out what exactly what service they want to provide in the event of a claim and how they are going to do it. After all its exactly what our Policyholders pay their premiums for.

We truly believe that our claims management service offers a different approach and offers a truly first class service. The key to this, is making sure the process is as smooth, efficient, simplistic and cost effective as possible, so that if the worst does happen you know exactly what is going on and what we are doing to redress the situation as quickly as possible.


Our claims Service offers;

  • Single point of contact.
  • Arrangement of vehicle repair (nationwide) – co-ordinated with hire vehicle if required.
  • Like for like vehicle provided in certain circumstances.
  • Key for key transfer minimising client inconvenience.
  • Simplified claims journey.
  • Recommendation to our panel of highly skilled solicitors.
  • Obtaining total loss Settlement.
  • All costs recovered from the third-party insurer (at fault insurer).
  • Any other uninsured loss recovery.
  • Salvage disposal.

Claim Reporting



For all Car Insurance Policies Call;

0333 332 7750 – OPTION 2, OPTION 2

Driving Tuition Insurance
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I thought I should contact you to say a massive thankyou for the work you, Stacey, and the rest of your team did on my claim against Morrisons. At certain points along the way I convinced myself that I was wasting all our time, but your perseverance and professionalism saved the day!!!


The quality of work on my car is incredible, you would never know there was any damage at all. Please thank the people involved. Also, the guys who picked up and dropped my car back were friendly, punctual and professional too.


Thanks again.



for Insurance Claims




I am very happy to go ahead, and can I take this opportunity to say the service you provided with my accident was excellent I have recommended you to a couple of other instructors.


I thank you personally for the service you have provided I would highly recommend you and your company to anyone. I will go further and say your company made my accident far less inconvenient to me with as little hassle as possible. The prompt and hassle free service was well worth the competitive premiums paid.


I don’t think any of the leading Insurance companies could have provided a better service. The loss in revenue could have been substantially greater if the service wasn’t as prompt as it was.


Thanks again.


Dean W – Leicester

for Driving Instructor Insurance



I am most grateful for the time you took to find a quote. I was also impressed by your honesty….Thank you once more for your professionalism. It was encouraging to talk to a human being who could use some judgement.


R Andrews – Yorkshire